You are a team leader who thrives in a fast-paced environment where you have the core responsibility for staff supervision, process compliance, and reporting. You enjoy motivating a team to perform efficiently and accurately in the areas of deposit and payment processing. You have the ability to shift gears midstream to correct issues and problems and ultimately serve the customer.
You thrive in an environment where clients and business leaders expect daily reports to be compiled on time. You enjoy contributing in a role that combines your people, process, and compliance management background with a lead role coaching staff members and ensuring accuracy. You have 3-5 years of experience working as a payments office lead.
We are a mid-sized regional office of a global corporation offering parking solutions to municipal entities throughout the United States. We are seeking a dedicated team player that is comfortable working with responsibilities ranging from motivating a small team to exceed efficiency goals to reviewing work for compliance with client contracts.
Your lead experience with deposit and payment processing where you were dealing with check batching, quality assurance, and completing tasks within budget moves you to the front of the candidate pool.
Duncan Solutions offers more than 70 years of industry leadership serving government clients throughout the US. With intelligent, integrated products and services, Duncan Solutions is propelling the entire parking/toll way enforcement and collection industry into the future. We offer great benefits, a very stable business offering, and a convenient Silver Spring location.
Job Requirements
payment processing experience
supervisory experience for a small team
quality assurance
report generation
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